Looking For Honest Opinions From Project Professionals

Good morning everyone, hope you're all doing well. I wanted to ask for some advice after an interesting conversation during a project planning session. We were discussing potential suppliers for an upcoming installation, and one of the senior engineers mentioned The Saudi Transformers Company because they had encountered their equipment on a previous job. That sparked a discussion about how real project experience often reveals things that specifications never do. For those who have worked with them or have seen their products in service, what stood out the most in terms of reliability, support, or overall experience?